inside insync , | 2020/06/22 at 10:27am

Inside Insync – Tyler Stosic

Today we meet:

Tyler Stosic: Senior Systems Engineer

Time with Insync: February 2020

Previous notable time: 4 year in the IT Industry, working across multiple roles and working with various technologies


What are your best skills for your role?

I believe determination is one of my best skills. As we all know, things can go wrong in IT for a multitude of different reasons, however it is always important to stay focused on the end goal and find ways to work towards a resolution for any problem. This is not always an easy task, when all avenues seem to have been exhausted you sometimes need to persevere, start from the basics and look at the problem from a different perspective, in order for the solution to become clear.


What do you like about your role?

I enjoy the various platforms and environments I get to work on daily, each providing their own quirks and challenges. As every customer is different, with their own specific requirements, every day provides a different challenge requiring a different mindset to diagnose and troubleshoot the problem.


What trends are you seeing with customers?

As we are all aware, the COVID-19 situation has brought a shift from the standard working hours in office, to flexible options regarding location and hours of work. Not all companies have the necessary infrastructure to support this. Insync however, have completed many rapid deployments for solutions such as Microsoft Teams, allowing customers to work throughout these unprecedented times.


What do you think about the opportunity for Microsoft Teams for customers?

Teams is a great piece of software for companies large and small, it provides all the essentials in one sleek program, such as meetings, instant messaging and calling, calendar, file storage, and one of my favourites: GIFs in chat! There are several apps readily available to integrate with Teams to increase productivity, plus the ability to create your own inhouse web apps is also a great feature for businesses.


Where have you used Insync core values in Insync’s everyday work life?

Don’t walk past a problem – this has always been a core value of mine, even before working at Insync. It is easy to pretend that you didn’t notice something, whether it be a minor configuration issue or a failure in testing. In my experience however and for everyone’s benefit in the long run, it is always better to take note of the problem when it arises and create a plan to look into it further. If you don’t, you are just causing more work for yourself or your colleagues and more importantly, major headaches down the track.

What do you like to do in your downtime?

When I am not at home tending to my garden, I like toying with new technologies in my home lab or working on various projects around the house – I love getting outdoors! Camping, fishing and 4WDing are some of my favourite activities to enjoy with family and friends. I am always searching for a new adventure or mountain summit to conquer, but I also enjoy a relaxing day at the beach to unwind.